About Pack Brothers Hospitality
Excellence in Every Experience
Pack Brothers Hospitality is a relatively new name to the hospitality scene, but not if you know Randy and Brian Pack. These two brothers grew up watching their parents build, manage, and create Smithfield Station, which has become an icon in Smithfield Virginia, and to anyone who lives in the Coastal Virginia area. From the ages of 10 and 8, the two brothers actively worked at Smithfield Station, and upon returning from college in 2001 and 2003, they both immediately began working and then managing the family business.
Pack Brothers Hospitality was officially formed in 2018, with the addition of The Surry Seafood Company – a restaurant, hotel, and marina on Gray’s Creek in Surry, Virginia. Randy and Brian quickly began transforming this truly special property overlooking the river.
Our Story
Pack Brothers Hospitality was founded on the principles of passion, commitment, and a genuine desire to create exceptional hospitality experiences. As a family-owned business, we understand the importance of personalized service and the impact it has on our guests.
Our journey began with a vision to redefine hospitality by seamlessly blending luxury, comfort, and authenticity. Over the years, we have grown into a trusted name in the industry, renowned for our unwavering dedication to excellence and attention to detail.
Our Mission
At Pack Brothers Hospitality, our mission is simple: to exceed expectations and set new standards of excellence in the hospitality industry. We are committed to creating memorable moments for our guests through unparalleled service, innovative offerings, and a passion for perfection.
What Sets Us Apart
Commitment to Excellence
We believe in going above and beyond to deliver extraordinary experiences that leave a lasting impression.
Personalized Service
Every guest is unique, and we tailor our services to meet individual preferences and needs.
Attention to Detail
From the moment you step through our doors, every detail is meticulously curated to ensure your comfort and satisfaction.
Innovation
We are continuously exploring new ways to enhance our offerings and stay ahead of industry trends.
Community Engagement
We are proud to be active members of the communities we serve, giving back through philanthropic initiatives and sustainable practices, but also creating settings that mirror the incredible communities we get to be a part of.
Our Services
Exquisite Dining
Indulge your senses with culinary delights crafted by our talented chefs, using the freshest ingredients and innovative techniques.
Luxury Accommodations
Experience the epitome of comfort and style in our carefully curated selection of luxury accommodations.
Event Planning
Whether you're hosting a corporate event, wedding, or special celebration, our experienced team will ensure every detail is flawlessly executed.
Concierge Services
From transportation arrangements to local recommendations, our concierge team is dedicated to making your stay unforgettable.
Marina Destinations
Our docks are a destination with all the amenities you need for a day trip or to dock and stay a while. Pull up with the family for a meal or make an overnight out of it.
Get in Touch
Discover the Pack Brothers Hospitality difference and let us exceed your expectations. Contact us today to learn more about our services or have our team help book your next unforgettable experience at one of the properties in our portfolio.
Thank you for choosing Pack Brothers Hospitality. We look forward to welcoming you soon!
